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Timber Joinery Timber Joinery Crafted in timber · Made to last
Cardiff and South Wales

Bespoke staircases in Pontypool

Bespoke timber staircases set out from a site survey, manufactured in our workshop and installed by our own fitters. Covering Pontypool and the wider Cardiff and South Wales area.

  • Made to size from a measured survey, never cut down from stock
  • FSC-certified timber with chain-of-custody paperwork
  • Fixed written quotation with the lead time stated
  • 10-year workmanship guarantee in writing

Free measured survey · No obligation · Reply within one working day

Quote for Pontypool

Free measured survey in Pontypool.

Free, no-obligation. We reply within one working day.

10-year workmanship guaranteeFree measured surveyFSC-certified timberUK-wide deliveryFixed-price quotations

Bespoke staircases in Pontypool

People come to us about Bespoke Staircases in Pontypool once the cheap option has already failed. Around here it is valleys terraces, Victorian maritime villas and civic Portland stone frontages, and that alone rules out anything bought by the pallet. Then there is very high rainfall with strong Atlantic and Bristol Channel exposure, which reliably produces prolonged wetting decay and finish failure on valley-facing elevations given enough seasons. This is really a job about setting out so the rise and going work on the day, not just on paper.

We would rather spend an hour surveying than a week correcting. Tell us the problem rather than the solution and we will advise on both.

Worth knowing locally: valleys terraces share a repeating bay and sash format that suits batch manufacture.

What we cover locally

Survey visits in Pontypool are usually booked within a week. There is no charge for the survey and no obligation to proceed.

Rise, going and headroom in Pontypool

Three numbers decide whether a staircase is comfortable or awkward, and they are the first things we measure.

Rise

Maximum 220mm per step for a private stair under Part K. Consistent to within 5mm across the whole flight, because the foot notices what the eye does not.

Going

Minimum 220mm. Rise and going together must satisfy the pitch rule, which is why a flight cannot simply be shortened to fit a smaller opening.

Headroom

2m measured vertically from the pitch line. This is the constraint that most often forces a winder instead of a straight flight.

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What clients tell us

Feedback collected directly from completed projects. Full written references are available on request before you commit.

“The headroom was tight and they redesigned the winder rather than telling us it could not be done.”

Verified client, Cardiff and South Wales

“Dry-assembled in the workshop first, so installation day was genuinely uneventful.”

Verified client, Cardiff and South Wales

“No squeaks at all a year on, which was the whole reason we replaced the old one.”

Verified client, Cardiff and South Wales

Pontypool questions

How do you handle glazing?

Standard double glazed units for most work, and slim-cavity units where a conservation officer has restricted sightlines. Single glazing with putty lines is available where the consent requires it.

Do you take a deposit?

Not before the measured survey. A deposit is only requested once the survey is complete and you have approved the final schedule and price.

Do you fit, or supply only?

Both. Supply-only is common for trade and contractor clients. For private clients we usually recommend supply and fit, because responsibility for the fit and the finish then sits in one place.

Can you match an existing profile?

Yes. If you can supply a section, a photograph with a rule in shot, or an old unit, we can replicate the profile. For conservation work this is usually the condition the planning officer will apply.

How long does a typical order take?

Most made-to-size orders run six to ten weeks from survey to delivery. Conservation and heavily detailed work can take longer, and we confirm the lead time in writing at quotation rather than leaving it open.

Talk to us about your project

Free, no obligation, and a fixed figure in writing. We will tell you honestly if what you are asking for is not the right answer.

Request a quote Call 0800 088 6248
Call 0800 088 6248 Get a quote