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Timber Joinery Timber Joinery Crafted in timber · Made to last
Surrey

Bespoke staircases in Cranleigh

Bespoke timber staircases set out from a site survey, manufactured in our workshop and installed by our own fitters. Covering Cranleigh and the wider Surrey area.

  • Made to size from a measured survey, never cut down from stock
  • FSC-certified timber with chain-of-custody paperwork
  • Fixed written quotation with the lead time stated
  • 10-year workmanship guarantee in writing

Free measured survey · No obligation · Reply within one working day

Quote for Cranleigh

Free measured survey in Cranleigh.

Free, no-obligation. We reply within one working day.

10-year workmanship guaranteeFree measured surveyFSC-certified timberUK-wide deliveryFixed-price quotations

Bespoke staircases in Cranleigh

Cut String Staircases is one of those jobs in Cranleigh where the survey decides everything. Local property is overwhelmingly interwar detached stock, Arts and Crafts houses and 1930s semis, which is why we never quote from a catalogue. Add mild but damp, with heavy tree cover holding moisture against elevations to that and sap staining and green growth on north elevations followed by joint opening becomes the usual trigger for replacement. Our focus on this is the cut string profile, where any inaccuracy shows immediately.

The site visit comes first, because assumptions made in an office get paid for on site. A quick call or a photograph of the opening is usually enough to get you a price.

One local point to factor in: high-value stock where owners specify hardwood over softwood as standard.

What we cover locally

Survey visits in Cranleigh are usually booked within a week. There is no charge for the survey and no obligation to proceed.

Rise, going and headroom in Cranleigh

Three numbers decide whether a staircase is comfortable or awkward, and they are the first things we measure.

Rise

Maximum 220mm per step for a private stair under Part K. Consistent to within 5mm across the whole flight, because the foot notices what the eye does not.

Going

Minimum 220mm. Rise and going together must satisfy the pitch rule, which is why a flight cannot simply be shortened to fit a smaller opening.

Headroom

2m measured vertically from the pitch line. This is the constraint that most often forces a winder instead of a straight flight.

★★★★★

What clients tell us

Feedback collected directly from completed projects. Full written references are available on request before you commit.

“The headroom was tight and they redesigned the winder rather than telling us it could not be done.”

Verified client, Surrey

“Dry-assembled in the workshop first, so installation day was genuinely uneventful.”

Verified client, Surrey

“No squeaks at all a year on, which was the whole reason we replaced the old one.”

Verified client, Surrey

Cranleigh questions

How long does a typical order take?

Most made-to-size orders run six to ten weeks from survey to delivery. Conservation and heavily detailed work can take longer, and we confirm the lead time in writing at quotation rather than leaving it open.

Will the finish need maintaining?

A factory-applied microporous finish typically needs inspection every three to five years, sooner on exposed coastal elevations. Maintaining it is far cheaper than letting a coating fail and the timber take up water.

What guarantee do you provide?

Ten years on workmanship, covering manufacture and the factory-applied finish. Where we install, the installation is covered too. It is issued in writing with the handover paperwork.

Do you work in hardwood or softwood?

Both. Engineered hardwood is the default where movement or exposure is a concern, and slow-grown softwood is often the better value choice for painted work in sheltered positions. We will tell you which we would specify and why.

Do you deliver nationwide?

Yes, we deliver across England, Wales and Scotland. Delivery is priced into the quotation so there is no separate charge added later.

Talk to us about your project

Free, no obligation, and a fixed figure in writing. We will tell you honestly if what you are asking for is not the right answer.

Request a quote Call 0800 088 6248
Call 0800 088 6248 Get a quote